FAQ

Questions people ask before their first route

How proof works

How does FlyerBuddy prove a flyer was delivered?
Every drop records the worker's GPS position, the time, and a photo taken at the door. The drop is compared against the property's known location, so a delivery logged from the wrong street is visible immediately.
Does it work without a signal?
Yes. The app stores drops on the device and uploads them when the phone reconnects. Workers in basements, rural routes and dead zones keep working without losing anything.
Where do the addresses come from?
When you draw a zone, FlyerBuddy finds the buildings inside it from OpenStreetMap and verifies each one against a geocoder, so you start with a real address list rather than an empty map.

Privacy & data

Can workers see each other's zones?
No. A worker only sees the zones assigned to them. Admins see everything for their company, and no company can see another company's data.
What happens to the photos?
They are stored privately and are only viewable by people in your company. Photo resolution depends on your plan: proof-quality on Free, full resolution on paid plans.
Can I export the data?
Yes. Drops, leads and zone coverage export to CSV from the settings page, so you can hand a client or a campaign manager a coverage report.

Plans & pricing

How many workers can I add?
The Free plan covers one worker. Pro covers five, and Enterprise is unlimited with custom limits set per account.

Getting started

Do workers need training?
The capture screen is a map, a camera button and three status options. Most crews are productive on their first route.

Still stuck? Send us the details and we will answer directly.